Legal
Terms of Service
These terms describe the expected use of Strategym, including customer follow-up automation, messaging, onboarding, payment, and support.
Service scope
Strategym provides customer follow-up automation, onboarding, imports, reporting, billing, and related software services for local service businesses.
Customer responsibility
Customers are responsible for providing accurate data, approving messages, complying with applicable laws, and honoring opt-out and suppression requirements.
SMS consent and messaging
Strategym sends SMS messages only for service-related customer follow-up, onboarding updates, missed-call text-back, post-service check-ins, honest review requests, estimate follow-up, referral requests, repeat-service reminders, and support handoff. End users opt in through the public SMS consent form at https://www.strategym.ai/sms-consent or through a service relationship where they provided a phone number and consented to service-related follow-up. Consent is not bundled into these general terms. Full SMS terms are available at https://www.strategym.ai/sms-terms.
SMS frequency, rates, help, and opt-out
Message frequency varies based on the business workflow, timing settings, customer status, and suppression rules. Message and data rates may apply. Recipients can reply HELP for help or STOP to opt out at any time. Carriers are not liable for delayed or undelivered messages.
Mobile opt-in data
Mobile phone numbers, SMS opt-in records, and messaging consent data are not shared, sold, rented, or provided to third parties or affiliates for marketing or promotional purposes.
Call recording
Strategym can record voicemail messages and, where enabled, answered business calls. In the default Smart setting, answered calls are recorded only when both the customer's registered business state and the caller's number region permit recording with the consent of one party to the call; all other calls are logged without recording. A customer who enables the Always setting instructs Strategym to record every answered call and accepts sole responsibility for compliance with all applicable call-recording and consent laws in every jurisdiction involved, including obtaining any consent or providing any notice those laws require. Recordings and transcripts are stored as part of the customer's workspace data and are not shared, sold, or provided to third parties for marketing purposes.
Payment and activation
Live messaging is activated only after guided setup, payment verification, and system testing. Browser redirects alone do not prove payment.
Availability
Strategym aims to operate reliably, but no software service can guarantee uninterrupted availability, ranking changes, review volume, or revenue outcomes.
Questions? Contact Strategym.